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Conditions of Use

Changing Files Once Sent to Press
Once a job has been approved by customer and "sent to press" on the Discover Studios, no changes are allowed to the artwork, job characteristics, or turnaround time. After an order has been sent to prepress department, the customer is responsible for paying the entire amount of that order, unless otherwise noted. In some cases, an order may be voided the same day the order was placed as long as no work has been completed by Discover Studios for that order.

Turnaround Times
We start counting the turnaround time when you send your order to press. Orders sent to press after 12pm Pacific Standard Time will begin counting turnaround time the next business day. If you order a fax or hard copy proof, turnaround begins when we receive proof approval. Allow additional business days for delivery based on the shipping method you selected. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround.
Turnaround does not begin until acceptable artwork has been provided. Please note that if we are unable to print your files because they do not conform to our file requirements, your turnaround time will be reset.
For jobs that do not have complete digital source files provided, turnaround begins when we have the photos and artwork needed to print your order, not from when the order is first submitted.
Turnaround time for accepted artwork is guaranteed. The remedy for failing to meet a deadline is limited to a refund of any rush charges or a courtesy rush on your next order.
Discover Studios assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Our expected delivery date is not guaranteed. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.

Complaints
All complaints must be registered with in 24 hours of receipt of job. Should the job contain manufacturing errors and/or defects, we would rerun the job at no charge. We maintain the right to judge what a manufacturing error and defect is.

Sales Tax
All California orders are subject to sales tax.

Color Reproduction
Color reproduction is not guaranteed and by placing an order with Discover Studios you agree to this limitation. We accept no responsibility for color variations between submitted files and the final printed piece. Because of differences in equipment, paper, inks and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job shall constitute acceptable delivery. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.

Acceptable File Types
Files submitted must be of either TIFF, JPEG, PDF or EPS format, all layers flattened, and fonts converted to outlines.

Material and Size Variations
You agree to variations in materials, including paper, ink, coating and shipping supplies as well as slight variations in finish size up to 0.125".

Preparatory Materials
Artwork, type plates, negatives, positives, and other items when supplied by the printer shall remain the printerís exclusive property unless otherwise agreed in writing.

Over Runs and Under Runs
Over runs or under runs not to exceed 10% on quantities ordered up to 10,000 copies and / or the percentage agreed over or under quantities ordered above 10,000 copies shall constitute acceptable delivery. Printer will bill for actual quantity delivered within this tolerance. If customer requires guaranteed "no less than" delivery, percentage tolerance of coverage must be doubled or above.

Copyrighted Materials
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Discover Studios to print Products on your behalf.

INDEMNIFICATION
You agree that you shall indemnify and defend Discover Studios and all parties from whom Discover Studios has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.

Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Subject To Changes
Discover Studios reserves the right to make changes to these Terms and Conditions at any time without prior notice. You should review these Terms and Conditions of Use each time you access the Discover Studios website.

All sales are final, unless otherwise noted. After an order has been sent to prepress department, the customer is responsible for paying the entire amount of that order, unless otherwise noted. In some cases, an order may be voided the same day the order was placed as long as no work has been completed by Discover Studios for that order.